Feature Requests

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30 Results | Page 1 of 3

• 
  Gathering Interest Ticket Age Field Added
  Currently, there is no way to see which tickets are oldest to prioritize them over tickets that were opened more recently. Please add a sortable and...
  Scott, 2 months ago | Core Product
  1 Votes
  57 Views
  0 Comments
• 
  Gathering Interest Filter by Assigned Technician
  There is currently no easy way technicians can see a list of tickets assigned to them. There is no way to filter by assigned tech. With a couple...
  Scott, 2 months ago | Core Product
  1 Votes
  54 Views
  1 Comments
• 
  Declined Indicate Signed Student/Parent 1:1 Agreement
  Possibly similar to the AUP option to record that they have signed our agreement.
  Corey, 2 years ago | Core Product
  5 Votes
  473 Views
  1 Comments
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  Gathering Interest Parts Inventory
  We are wanting to start tracking our parts used for repairs and would love to be able to have it integrated with the current incidents, so we know...
  Becky, 6 years ago | Core Product
  4 Votes
  458 Views
  1 Comments
• 
  Implemented Outstanding Balance
  Could we have it total the outstanding balances for a user under the user tab? Or when you go to a user that has an outstanding balance, the gold bar...
  Corey, 7 months ago | Core Product
  2 Votes
  150 Views
  0 Comments
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  Gathering Interest Count badges on tabs
  == Count Badges == Please add count badge to the main tab bar (all Profile pages) showing counts of items on each tab. If there are more than 990...
  Craig, 3 years ago | Core Product
  1 Votes
  513 Views
  2 Comments
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  Under Development After Checking-In/Out a Device, take us back to that Device's page
  **Issue**: After a tech checks-in or checks-out a device, we are then taken to the user's profile page who the device was checked out to or...
  Eric, 1 year ago | Core Product
  1 Votes
  241 Views
  0 Comments
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  Gathering Interest Set a minimum character limit for Asset Tags field
  It would be great if it were possible to set a minimum character limit for the Asset Tags field. This would ensure consistency when there are...
  Eric, 1 year ago | Core Product
  1 Votes
  374 Views
  0 Comments
• 
  Gathering Interest make Incident Location not required
  When creating an Incident for a Device, we wish we could make the "Incident Location" field NOT required. This field is unimportant for...
  Eric, 1 year ago | Core Product
  4 Votes
  445 Views
  1 Comments
• 
  Under Development Make the main/top search field work for ALL searchable data
  It would be great if the top search bar in Manage1to1 allowed you to enter any data (Student ID, Student Name, Asset Tag, Serial Number, etc.) and...
  Eric, 1 year ago | Core Product
  1 Votes
  422 Views
  0 Comments