Feature Requests

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60 Results | Page 2 of 6

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  Gathering Interest Incident Page
  Currently, when you view Incidents, it groups them by Current or Completed incidents. It would be helpful to be able to add another. An example of...
  Corey, 4 months ago | Core Product
  1 Votes
  94 Views
  0 Comments
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  Gathering Interest Configurable rights for Incident Status
  It would be highly beneficial if we could configure rights for Incident Status. For instance, we have our admin roles named at different levels. I...
  Corey, 4 months ago | Core Product
  1 Votes
  94 Views
  0 Comments
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  Under Development Add a device field in the billing section
  can we get a field adding a device serial number in the Invoices. When we create an invoice it doesn't show what device it was for. It would be...
  Alan, 7 months ago | Core Product
  1 Votes
  91 Views
  0 Comments
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  Gathering Interest Technology Restriction Dates
  It would be very helpful to have a dates added to the Technology Restriction on the users profile. This way we can see when the restriction was...
  Corey, 8 months ago | Core Product
  1 Votes
  85 Views
  0 Comments
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  Gathering Interest Username Generation Format
  It would be a great thing to have this set for Students and Staff. So we can set a format for staff and a format for Students as our staff and...
  Corey, 9 months ago | Automation
  1 Votes
  240 Views
  0 Comments
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  Gathering Interest Search Bar for Feature Request Page
  It would be handy to have a search bar for Feature Request. This way, we can do a quick search for what Feature Requests have been made.
  Corey, 9 months ago | Uncategorized
  1 Votes
  85 Views
  0 Comments
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  Planned Assign Help Desk Tickets Based on Specific Request Types
  It would be great to have a way for tickets in the Help Desk to automatically be assigned to specific techs based on the specific request type chosen...
  Kerri, 2 years ago | Automation
  5 Votes
  646 Views
  1 Comments
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  Declined Indicate Signed Student/Parent 1:1 Agreement
  Possibly similar to the AUP option to record that they have signed our agreement.
  Corey, 3 years ago | Core Product
  5 Votes
  740 Views
  1 Comments
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  Under Development Parts Inventory
  We are wanting to start tracking our parts used for repairs and would love to be able to have it integrated with the current incidents, so we know...
  Becky, 6 years ago | Core Product
  5 Votes
  665 Views
  1 Comments
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  Implemented Outstanding Balance
  Could we have it total the outstanding balances for a user under the user tab? Or when you go to a user that has an outstanding balance, the gold bar...
  Corey, 1 year ago | Core Product
  2 Votes
  381 Views
  0 Comments