Feature Requests

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39 Results | Page 1 of 4

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  Gathering Interest Work Orders
  I love that we are able to print out reports for work orders on incidents. Could you look into possibly finding a way to put that in the account of...
  Heath, 1 month ago | Reports
  2 Votes
  38 Views
  0 Comments
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  Gathering Interest make Incident Location not required
  When creating an Incident for a Device, we wish we could make the "Incident Location" field NOT required. This field is unimportant for...
  Eric, 1 month ago | Core Product
  2 Votes
  32 Views
  0 Comments
• 
  Gathering Interest Assign Help Desk Tickets Based on Specific Request Types
  It would be great to have a way for tickets in the Help Desk to automatically be assigned to specific techs based on the specific request type chosen...
  Kerri, 6 months ago | Automation
  1 Votes
  26 Views
  0 Comments
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  Gathering Interest Import Device Insurance
  It would be very helpful to have an option to import device Insurance from a file.
  Corey, 11 months ago | Automation
  3 Votes
  139 Views
  1 Comments
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  Gathering Interest Indicate Signed Student/Parent 1:1 Agreement
  Possibly similar to the AUP option to record that they have signed our agreement.
  Corey, 10 months ago | Uncategorized
  3 Votes
  102 Views
  0 Comments
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  Gathering Interest Restricted iPad Report
  We need a report to pull the names of students (separated by grade) that have devices checked out and have restrictions on that device. This would be...
  Karen, 10 months ago | Reports
  2 Votes
  104 Views
  0 Comments
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  Gathering Interest adding incident photo while creating the incident
  Could there be an option to add a photo when you create an incident rather than having to create the incident and then go back into it and add it....
  Inspector Gadget, 1 year ago | Uncategorized
  2 Votes
  104 Views
  0 Comments
• 
  Implemented In the Incident "Take a Photo" option from attached doc camera
  When collecting several grade levels of devices and going through needed repairs, it is not efficient to have to upload photos from a file when...
  Angela, 1 year ago | Core Product
  1 Votes
  137 Views
  1 Comments
• 
  Implemented Hide Inactive Administrators From Incident List
  Remove the disabled admins from the Current Incident "Input By" sort list?
  Becky, 2 years ago | Core Product
  0 Votes
  173 Views
  1 Comments
• 
  Implemented Add building column to the Device Status Report
  == Device Status Report == * Please add a Building column (major) * and make it an option to select all or a single building ** minor -...
  Craig, 2 years ago | Reports
  1 Votes
  163 Views
  1 Comments