Feature Requests

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44 Results | Page 1 of 5

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  Gathering Interest Set a minimum character limit for Asset Tags field
  It would be great if it were possible to set a minimum character limit for the Asset Tags field. This would ensure consistency when there are...
  Eric, 3 months ago | Core Product
  1 Votes
  101 Views
  0 Comments
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  Gathering Interest make Incident Location not required
  When creating an Incident for a Device, we wish we could make the "Incident Location" field NOT required. This field is unimportant for...
  Eric, 7 months ago | Core Product
  2 Votes
  171 Views
  1 Comments
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  Gathering Interest Canceled invoices
  It would be nice if when we change the status of an invoice to "cancelled" the remaining balance automatically 0s out and will save as...
  Kacie, 6 months ago | Automation
  2 Votes
  123 Views
  0 Comments
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  Gathering Interest Work Orders
  I love that we are able to print out reports for work orders on incidents. Could you look into possibly finding a way to put that in the account of...
  Heath, 7 months ago | Reports
  3 Votes
  177 Views
  0 Comments
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  Gathering Interest Make the main/top search field work for ALL searchable data
  It would be great if the top search bar in Manage1to1 allowed you to enter any data (Student ID, Student Name, Asset Tag, Serial Number, etc.) and...
  Eric, 7 months ago | Core Product
  1 Votes
  136 Views
  0 Comments
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  Gathering Interest Report of incidents filtered by type
  I would like to be able to run a report of incidents for all users filtered by type of incident (example: screen repair, physical damage, etc). This...
  Barbara, 8 months ago | Reports
  2 Votes
  123 Views
  0 Comments
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  Gathering Interest Assign Help Desk Tickets Based on Specific Request Types
  It would be great to have a way for tickets in the Help Desk to automatically be assigned to specific techs based on the specific request type chosen...
  Kerri, 1 year ago | Automation
  2 Votes
  165 Views
  0 Comments
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  Gathering Interest Break Out Device Info, show in reporting, and show in device import
  My request is 3-fold but has to do with the same set of data. I understand the purpose of having "Device Types" and associating that data...
  Keegan, 1 year ago | Core Product
  1 Votes
  128 Views
  0 Comments
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  Implemented Import Device Insurance
  It would be very helpful to have an option to import device Insurance from a file.
  Corey, 1 year ago | Automation
  4 Votes
  271 Views
  1 Comments
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  Gathering Interest Indicate Signed Student/Parent 1:1 Agreement
  Possibly similar to the AUP option to record that they have signed our agreement.
  Corey, 1 year ago | Uncategorized
  4 Votes
  252 Views
  0 Comments