Feature Requests

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52 Results | Page 1 of 6

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  Planned Pop Up Messages
  I have leased devices and end of lease is in August. It would be extremely helpful if there was a pop-up message option so that as I am checking the...
  Barbara, 3 years ago | Core Product
  4 Votes
  652 Views
  6 Comments
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  Gathering Interest Filter by Assigned Technician
  There is currently no easy way technicians can see a list of tickets assigned to them. There is no way to filter by assigned tech. With a couple...
  Scott, 6 months ago | Core Product
  2 Votes
  160 Views
  2 Comments
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  Gathering Interest Ticket Age Field Added
  Currently, there is no way to see which tickets are oldest to prioritize them over tickets that were opened more recently. Please add a sortable and...
  Scott, 6 months ago | Core Product
  1 Votes
  171 Views
  1 Comments
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  Gathering Interest Username Generation Format
  It would be a great thing to have this set for Students and Staff. So we can set a format for staff and a format for Students as our staff and...
  Corey, 3 months ago | Automation
  1 Votes
  97 Views
  0 Comments
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  Gathering Interest ASM Sync
  A great feature would be the ability to sync with Apple School Manager. This way, we do not have to import our devices and populate the Managed Apple...
  Corey, 3 months ago | Automation
  1 Votes
  105 Views
  0 Comments
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  Gathering Interest Assign Help Desk Tickets Based on Specific Request Types
  It would be great to have a way for tickets in the Help Desk to automatically be assigned to specific techs based on the specific request type chosen...
  Kerri, 2 years ago | Automation
  4 Votes
  470 Views
  1 Comments
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  Declined Indicate Signed Student/Parent 1:1 Agreement
  Possibly similar to the AUP option to record that they have signed our agreement.
  Corey, 2 years ago | Core Product
  5 Votes
  576 Views
  1 Comments
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  Gathering Interest Parts Inventory
  We are wanting to start tracking our parts used for repairs and would love to be able to have it integrated with the current incidents, so we know...
  Becky, 6 years ago | Core Product
  4 Votes
  523 Views
  1 Comments
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  Implemented Outstanding Balance
  Could we have it total the outstanding balances for a user under the user tab? Or when you go to a user that has an outstanding balance, the gold bar...
  Corey, 11 months ago | Core Product
  2 Votes
  245 Views
  0 Comments
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  Gathering Interest Count badges on tabs
  == Count Badges == Please add count badge to the main tab bar (all Profile pages) showing counts of items on each tab. If there are more than 990...
  Craig, 4 years ago | Core Product
  1 Votes
  589 Views
  2 Comments