Feature Requests

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62 Results | Page 3 of 7

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  Under Development Parts Inventory
  We are wanting to start tracking our parts used for repairs and would love to be able to have it integrated with the current incidents, so we know...
  Becky, 7 years ago | Core Product
  5 Votes
  829 Views
  1 Comments
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  Implemented Outstanding Balance
  Could we have it total the outstanding balances for a user under the user tab? Or when you go to a user that has an outstanding balance, the gold bar...
  Corey, 1 year ago | Core Product
  2 Votes
  524 Views
  0 Comments
• 
  Implemented Add "Created by" to the Incidents Report
  For the Incidents Report under Reports > Exports, it would be very helpful to have a column showing which technician created the incident....
  Eric, 2 years ago | Reports
  1 Votes
  591 Views
  0 Comments
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  Gathering Interest Device Coverage Report
  The "User Insurance" report is good, but with our system the coverage is on the device not the User. Could you possibly add a "Device...
  Heath, 2 years ago | Reports
  1 Votes
  578 Views
  0 Comments
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  Gathering Interest Set a minimum character limit for Asset Tags field
  It would be great if it were possible to set a minimum character limit for the Asset Tags field. This would ensure consistency when there are...
  Eric, 2 years ago | Core Product
  1 Votes
  732 Views
  0 Comments
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  Declined make Incident Location not required
  When creating an Incident for a Device, we wish we could make the "Incident Location" field NOT required. This field is unimportant for...
  Eric, 2 years ago | Core Product
  4 Votes
  815 Views
  1 Comments
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  Implemented Canceled invoices
  It would be nice if when we change the status of an invoice to "cancelled" the remaining balance automatically 0s out and will save as...
  Kacie, 2 years ago | Automation
  2 Votes
  730 Views
  0 Comments
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  Implemented Work Orders
  I love that we are able to print out reports for work orders on incidents. Could you look into possibly finding a way to put that in the account of...
  Heath, 2 years ago | Reports
  3 Votes
  761 Views
  0 Comments
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  Gathering Interest Report of incidents filtered by type
  I would like to be able to run a report of incidents for all users filtered by type of incident (example: screen repair, physical damage, etc). This...
  Barbara, 2 years ago | Reports
  3 Votes
  747 Views
  0 Comments
• 
  Gathering Interest Break Out Device Info, show in reporting, and show in device import
  My request is 3-fold but has to do with the same set of data. I understand the purpose of having "Device Types" and associating that data...
  Keegan, 3 years ago | Core Product
  1 Votes
  688 Views
  0 Comments