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Ticket Age Field Added
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Currently, there is no way to see which tickets are oldest to prioritize them over tickets that were opened more recently. Please add a sortable and filterable field so we know the ticket age.
Comments (2)
S
Scott E.
1 year ago
Looks like a date has showed up under Activity, but the field still sorts on last activity. A step in the right direction for sure.
Manage1to1 Team
Official Response
10 months ago
This has been implemented and deployed.
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