Help Desk
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2
Total Requests
0
Planned
0
In Progress
2
Completed
716
votes
Ticket Age Field Added
CompletedCurrently, there is no way to see which tickets are oldest to prioritize them over tickets that were opened more recently. Please add a sortable and filterable field so we know the ticket age.
Help Desk
Sep 20, 2024
2 comments
661
votes
Filter by Assigned Technician
CompletedThere is currently no easy way technicians can see a list of tickets assigned to them. There is no way to filter by assigned tech. With a couple hundred work orders, it will be extremely difficult t...
Help Desk
Sep 2, 2024
3 comments
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