Categories

All Features Uncategorized 2 Reports 19 Core Product 53 Automation 9 Help Desk 9 Devices 3 Public Portal 0

Related Features

Ticket Age Field Added 716

Filter by Assigned Technician 661

Allow Admins to Attach Files When Working Tickets 4

Task Component for Tickets with Automation and Completion Enforcement 3

Lock Reply Editing, Allow Note Editing by Owner 2

0 votes

Sign in to Vote

Out of Office Feature/Workflow

Under review

U User • Help Desk • Aug 4, 2026 • 0 comments

Able to mark a technician out of office where we can mark a tech as out of office, and it will assign tickets to a different tech.

Comments (0)

No comments yet

Be the first to share your thoughts on this feature request.

Add a Comment

Sign in to add a comment to this feature request.