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Assigned technician to a ticket when creating a new ticket

Completed 2026.09.2 View Documentation
S Steven C. • Help Desk • Aug 27, 2026 • 2 comments
Ideally, we would like to be able to assign a ticket to a specific Technician during the ticket creation. This would streamline the process and allow us to create tickets quickly and know the correct tech is assigned.

Comments (2)

Manage1to1
Manage1to1 Team Official Response 10 hours ago
Released in version 2026.09.2.
S
Steven C. 9 hours ago
Thank you! This is exactly what we were hoping for.

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