Help Desk

Tickets, routing workflows, watchers, purpose-built for K-12.

Asset Management

Track every Chromebook, iPad, and laptop with full checkout history.

Chromebooks

Console sync, org-unit placement by grade, repair and damage billing.

User Management

Student, staff, and parent accounts synced from your SIS.

Incident Management

Damage tracking, repair workflow, insurance and replacement queues.

Invoicing + Payments

Bill families for damage, accept online payment, auto-reconcile.

Self-Service Portal

Branded knowledgebase with intelligent ticket deflection.

Reporting

Live dashboards, board-ready exports, and IT analytics.

Mobile

Install it to a phone: tab bar, cards, scanning, and push.

Solutions

Step-by-step walkthroughs of the workflows a 1:1 program runs.

Integrations

JAMF, SCCM, PowerSchool, OneRoster, ClassLink, ConnexPoint, and more.

See all features Request a demo

Published Pricing

Per-student tiers from $1,000 flat to $0.80/student/year. Every feature in every tier.

Pricing Estimator

Side-by-side with OneToOnePlus and IncidentIQ. Type your enrollment, see Year 1 / Year 2+ / 5-year totals.

vs IncidentIQ

How Manage1to1 compares to IncidentIQ on price, features, and total cost of ownership.

vs OneToOnePlus

How Manage1to1 compares to OneToOnePlus: no setup or training fees, deeper integrations.

vs Learn21

How Manage1to1 compares to Learn21 Tech Director Toolbox: published pricing, family billing, open API.

Documentation

Setup, configuration, API reference.

Release Notes

Recent updates and improvements.

Learn

K-12 IT strategy + product deep-dives.

Customers

Districts using Manage1to1.

Security & Compliance

FERPA, COPPA, PPRA, SOC 2+, ISO 27001 hosting.

Support

Docs, ticket sign-in, and direct contact with our team.

About Support

Client Area Login

Product

Help Desk
Asset Management
Chromebooks
User Management
Incident Management
Invoicing + Payments
Self-Service Portal
Reporting
Mobile
Solutions
Integrations

Pricing

Published Pricing
Pricing Estimator
vs IncidentIQ
vs OneToOnePlus
vs Learn21

Resources

Documentation
Release Notes
Learn
Customers
Security & Compliance
Support

About Support Client Area Request a demo

Feature Requests Help Desk Filter Tickets by Technician

Related Features

Ticket Age Field Added 716

Filter by Assigned Technician 661

Task Component for Tickets with Automation and Completion Enforcement 21

Ticket Collaborators 17

Configurable SLAs 17

10 votes

Filter Tickets by Technician

Completed 2026.09.2 View Documentation

S Steven C. • Help Desk • Sep 14, 2026 • 1 comments

Under Support Center --> View Tickets, I can see all tickets, but I want to filter by the specific technician. There is no filter for that

Comments (1)

Manage1to1 Team Official Response 2 weeks ago

Released in version 2026.09.2.

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K-12 device management built by school IT, for school IT. Help desk, asset management, incident tracking, one platform.

Manage1to1 7901 4th St N #8273
St. Petersburg, FL 33702
(727) 620-9707

Product

Help Desk
Asset Management
Chromebooks
User Management
Incident Management
Reporting
Mobile
Solutions
Integrations
Pricing
IncidentIQ Alternative
OneToOnePlus Alternative
Learn21 Alternative
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Filter Tickets by Technician

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