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Incident Page

Completed 2026.07.1 View Documentation
C Corey R. • Core Product • May 7, 2025 • 1 comments
Currently, when you view Incidents, it groups them by Current or Completed incidents. It would be helpful to be able to add another. An example of the reason this came to mind is when we are holding a device for some time. Then, when we change the Incident Status to "Holding", it will move it to that location and then also not increase our "Average Hours To Closure".

Comments (1)

Manage1to1
Manage1to1 Team Official Response 1 month ago
Released in version 2026.07.1.

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