Categories
3
votes
Sign in to Vote
Allow authorized users to create ticket templates that automatically generate on a defined schedule, such as daily, weekly, monthly, annually, or on specific dates. Recurring tickets should support predefined assignments, categories, priorities, locations, assets, due dates, and instructions so routine work can be planned and tracked consistently.
Use Case
ITS schedules recurring tickets for annual device refresh activities, summer maintenance, monthly system checks, or other preventive tasks. The system automatically creates and assigns the tickets at the appropriate time, reducing manual entry and helping ensure recurring operational work is not missed.
Comments (2)
K
Kris C.
3 weeks ago
M1to1: Can this be built in to the automations side of things?
Manage1to1 Team
Official Response
3 weeks ago
Released in version 2026.08.3.
Add a Comment
Sign in to add a comment to this feature request.
Sign In