Search Feature also searches Incidents

Submitted
C Corey R. Core Product Jul 22, 2026 0 comments
Hello,
The Search feature at the top of the screen would be greatly improved if it also searched the incidents as well.

For Example, When a device is replaced by AppleCare i always add the new devices serial number to the repair notes of the incident. I have ran into a few times where i needed to verify if that was a newer device from repair or not. But id have to go through the incidents one by one, or export the data and then search it.

Comments (0)

No comments yet

Be the first to share your thoughts on this feature request.

Add a Comment

Sign in to add a comment to this feature request.

Sign In