Core Product

Having the ability to select a single device or multiple devices and print asset tag labels with a barcode linked to the device serial number directly from inventory would be incredible beneficial

We'd like to create an A or CNAME record in our DNS, e.g. helpdesk.MYDOMAIN.org, to point directly to our Manage1to1 instance.

Hello, The Search feature at the top of the screen would be greatly improved if it also searched the incidents as well. For Example, When a device is replaced by AppleCare i always add the new d...

I know I have a request in to add the ability to click on the device from an incident to open the device page. But it would also be great to have more information about the user as well. If we could h...

Having a default bundle for devices with accessory's would be great. We got 700 new devices and 1000 new Logitech cases this year. And it would be better to have a default bundle instead of needing to...

We can use Manage on any device from the web browser. But it would be amazing to have an app to use as sometimes websites don't work the greatest from iPads. Plus if there was an app the barcode scann...

Currently if you are using Rapid Checkin and the device is not checked out it will show an error stating its not checked out. And you have to then clear the text box or set your scanner to highlight t...

Hello, It would be nice to have the ability to change what is required or not required before an incident can be submitted. Along with the ability to add items to incidents for our media staff to be...

When working in an incident we can click on the users name to go to the Users Profile. If we could also be able to click on the device Serial number or asset tag to go to the devices profile as well.

To have an option on user profile that shows they have insurance and/or an option that shows that insurance has been used.