Core Product

We currently use the **Restriction Plan** to document any restrictions requested for a student by parents, staff, administrators, or others. We typically record what the restriction is, who requested...

I know I have a request in to add the ability to click on the device from an incident to open the device page. But it would also be great to have more information about the user as well. If we could h...

We'd like to create an A or CNAME record in our DNS, e.g. helpdesk.MYDOMAIN.org, to point directly to our Manage1to1 instance.

Would it be possible to have a way to create Incidents directly from the Support Ticket Profile? My understanding of the workflow/process is as follows: 1) User submits Support Ticket 2) Technician...

In our school district, we print invoices and send them home with students so their parents can issue payment and return it to the district either via mail or sent back with the student. A couple ques...

Could we have an email template created for when an invoice is canceled? This way the parents/guardians/students know the invoice was canceled.

We can use Manage on any device from the web browser. But it would be amazing to have an app to use as sometimes websites don't work the greatest from iPads. Plus if there was an app the barcode scann...

Currently if you are using Rapid Checkin and the device is not checked out it will show an error stating its not checked out. And you have to then clear the text box or set your scanner to highlight t...

Hello, It would be nice to have the ability to change what is required or not required before an incident can be submitted. Along with the ability to add items to incidents for our media staff to be...

To have an option on user profile that shows they have insurance and/or an option that shows that insurance has been used.