Core Product

Could we have an email template created for when an invoice is canceled? This way the parents/guardians/students know the invoice was canceled.

In our school district, we print invoices and send them home with students so their parents can issue payment and return it to the district either via mail or sent back with the student. A couple ques...

Would it be possible to have a way to create Incidents directly from the Support Ticket Profile? My understanding of the workflow/process is as follows: 1) User submits Support Ticket 2) Technician...